Loyalty program

Privileges, bonuses and special discounts

in the network of the Vertex Hotel Group (VHG) group of companies.

  • Bristol Hotel 5* is a grand hotel in Odessa in the city center
  • Londonskaya Hotel 4* is the first hotel in Odessa on Primorsky Boulevard
  • Le Grand Cafe Bristol is a legendary restaurant in the Bristol Hotel
  • Le Patio is a secret restaurant in the Londonskaya Hotel
  • Formula Wellness SPA club is your own safe sea in the center of Odessa
  • Medical SPA Formula – the best methods of complex rejuvenation
  • SPA Bristol is a place to restore strength and relax
  • AMMURI beauty salon (Bristol Hotel 5* Odesa)
How to get a loyalty program card:

You can purchase a Vertex Club card at the reception desk in our hotels by filling out the form provided by the manager. When purchasing a subscription or services at Wellness and SPA Formula (Odesa). Request a questionnaire from the waiter in the hotel and club restaurants.

Fill out the questionnaire
Member level
upon reaching the amount of expenses 0-30,000 hryvnias
  • 5% for SPA Bristol services
  • 10% in Le Grand Café Bristol, Le Patio Londonskaya restaurants
  • 5% to the Food & Balance healthy food restaurant
  • 10% discounts on accommodation from the "Best Flexible Rate" tariff for the next visit
Follower level
upon reaching the amount of expenses UAH 30,001-150,000
  • 7% for SPA Bristol services
  • 10% in Le Grand Café Bristol, Le Patio Londonskaya restaurants
  • 10% on the room service menu
  • 5% to the Food & Balance healthy food restaurant
  • 5% for Medical & SPA Formula services
  • 10% discounts on accommodation from the "Best Flexible Tariff" tariff
Insider level
upon reaching the amount of expenses of UAH 150,001-250,000
  • 10% for SPA Bristol services
  • 15% in Le Grand Café Bristol, Le Patio Londonskaya restaurants
  • 7% to the Food & Balance healthy food restaurant
  • 7% for Medical & SPA Formula services
  • 15% discounts on accommodation from the "Best Flexible Tariff" tariff
  • Sparkling wine and fruit upon check-in
  • Washing/ironing of two items free of charge
  • Providing a room with a category higher than the one booked if there are free rooms
Ambassador level
upon reaching the amount of expenses from UAH 250,000
  • 15% for SPA Bristol services
  • 20% restaurants Le Grand Café Bristol, Le Patio Londonskaya
  • 15% on the room service menu
  • 10% to the Food & Balance healthy food restaurant
  • 10% for Medical & SPA Formula services
  • 20% discounts on accommodation from the "Best Flexible Tariff" tariff
  • Sparkling wine and fruit upon check-in
  • Washing/ironing of two items free of charge
  • Providing a room with a category higher than the one booked if there are free rooms
Order a card